We humans are creatures of habit. That is why 90% of all businesses are not growing or improving. The obvious conclusion is that if we get out of our habits we also get out of the 90% and get into the 10%. Skill is one of the ways we can accomplish this.

I am prejudiced, biased and narrow-minded when it comes to skill. Nothing can replace it.

You probably know that employees make or break a business. In most businesses, recruiting and keeping good employees determines the business' success. In the process of building a solid staff inevitably skilled employees threaten to quit or actually do quit.

It is these skilled employees we are examining here. The employees you fire for incompetence, bad work ethic, poor performance are not the focus here: you simply get rid of a bad employee and do not rehire them.

The exit interview is an interview given to a departing employee. This is usually done for employees that voluntarily quit instead of those that are fired or laid off.

Exit interviews offer a fleeting opportunity to find out information that otherwise might be more difficult or impossible to obtain.

The following are some thoughts on the exit interview:

1)Interviews can be conducted orally or written.